This morning I was teaching the students in NZSL class, then just about to wrap up the closing of the lesson. I received an emergency text call from a social worker – Bob (the name is fictional) in regarding one of the stubborn elderly disabled ladies in her own home. Bob could not get inside the disabled client’s house, and he asked the neighbour, but the neighbours were away. There was no instruction of where the key is, who is holding the emergency key as a backup person such as a family member etc. No luck of finding the key and realising the family member of this elderly disabled lady Poppy (the name is fictional) living in South Island. One last hope was letting me know if I know the key are or how to get inside the house etc.
I replied to Bob that I may have some idea on how to get inside the house. I arrived at the property and managed to get inside the house but not breaking the window. We found the house was so cold and we walked around the house – two level story house. Bob found Poppy lying on the floor in the bathroom, and she was not wearing warm clothes. I texted the emergency through my Deaf Text 111 and text for ambulance and police assistances.
Perhaps you are wondering where is the St John Medical Alarm if she is wearing. Why her house was so cold and why she was lying on the floor plus not wearing warm clothes??
I met Poppy six years ago until this afternoon. Bob tried to visit her from time to time, but he was turned away, which I was not aware of these problems. I gave up and gave the job to another person because there was nothing I can do for Poppy.
The results were: – slipped on the icy floor in the middle of the previous night
– the portable phone was downstairs.
– The heat pump was off instead of low heating 24/7 days a week. She tried to save money on heating bills.
– clothing and we leave to her to explain to the family member and social worker later on.
– Refused to pay and to use St John’s Medical Alert Alarm. She fears for her financial problem and thinks that she can look after herself without help.
If you are wondering if she is okay or not. She is okay BUT suffered broken ribs, bruised arms, face, broke one of the pelvis and hypothermia. She is staying in a hospital and will be transferring to a rest home. There will be no guarantee if she will stay there or demand to move back to her home against her family’s request because it was Poppy’s choice. Bob and Poppy’s family members thanked for my work.
When I got home and have a good rest from this afternoon. The weather was wild – heavy rain, wind and thunderstorm day. I prepared the fire for our heating the home. I looked back to my past job and recalled the work I went through as a Disability Healthcare/assistant for nine years. I completed the Certificate in Human Service – Disability Support Worker and Nursing Assistant, including lifting and transferring (note it is not a fully qualified Nursing course).
Two of my ex-patients were the most stubborn – one was diabetes, and the second person was dementia with a severe heart condition. Both of them refused to live in a rest home/hospital since their health took tolls, refused to have someone as a home help such as cleaning the house, personal showering, preparing meals. Their families were unable to take care of these people. It was too much hard work and trying to make their fragile family members understand that they need help even to lighten the burden of health issues.
Two of my ex-patients were refused to live in rest homes, and their family gave up. I continue to visit them because I was instructed to continue to work by the manager of the Healthcare Providers and the GPs. I respected these two patients and their choices over many years. But these two patients enjoyed having me and talked for an hour about gardening, weather etc. Several years after I left this old job as a Healthcare/assistant for my University papers and a trip overseas, these patients passed away in their home alone and left undisturbed. No one notices any strange patterns like mail or junk mails still in the letterboxes, cold house, the light was still on during the day time, or the grass had not mowed several weeks.
There are several organisations out in the community such as Age Concern, Healthcare Providers, Disability Support Link and the list go on. The most severe cases are Mental Health/illness and Well Being Issues. It is the high rate where people, including children, suffer mental illness in the community, and they need help urgently.
Tonight, sadly I learnt the Budget 2019 from our Government, will invest $1.9 billion “Wellbeing Budget” and is that enough? There are thousands, thousands of people with mental illness, elderly people living alone and want to be left alone, child poverty, young people going through suicides etc.
the major initiatives in mental health, the Government has promised to set up a new universal frontline mental health service, expected to help 325,000 people with mild to moderate mental health needs by 2024. That will see trained mental health providers placed into doctors’ clinics, iwi health providers and other health services.
But it came with the caveat from the Government to address a chronic skills shortage – it recognised the need “to train more qualified mental health workers and build new facilities”.
A further $200m will be pumped into existing mental health facilities, and $40m over four years will go into suicide prevention services. Wellbeing Budget NZ 2019
How can we encourage those fragile, insecure or resentful people to accept or to understand that they need help?
We must find a way of any solutions to solve this problem and to increase more staff training in mental illness, preventing child poverty and healthcare providers. Also to provide more ‘education’ training such disabilities awareness, elderly people with disabilities and their financial needs, preventing from suicides or addiction.