Issues with Facebook/Messengers for people with disabilities, D/deaf People and D/deaf with disabilities.

One afternoon, I came home from the Waikato Hospital after assisting/supporting a Deaf older man (ninety-one years old) to find my main Facebook went disabled/suspended for no reason explained by the Meta Team. However, they sent a link regarding community standards. I know these community standards, but why and what are they mentioning if I have done wrong? I am still waiting for a reply from them and still have yet to decide which post or something I may have done against the new Guidelines because they have yet to give me an explanation or example other than a page of Community Standard. I presumed my Facebook was hacked, and I am struggling to work to get to the bottom of the solutions. Update: I knew that someone took the blame on me and told the Meta team that it was me. However, the hacker, not me, breached the community standard rule and lacked empathy and respect. I reported one of the posts to the community standard team that someone posted the post by breaching the rule in the first place. Yes, it was a cunning step plan by the hackers.

For a long time, I read their guidelines and instructions, but in the end, I have been thinking about people with disabilities, D/deaf people who are struggling to understand the English language. The answer is no because it is not a friendly and accessible format to meet all people with disabilities and Deaf people, such as in sign language videos and simple, clear English language. In the end, many people made a new Facebook and started over again.

Accessing the help and support centre on Facebook/Messenger can be a daunting task due to its complicated navigation. Where are the human services behind the Help and Support Centre? Update – someone mentioned the long waiting time frame by one of the people, and this person said there are too many users who need to respond. Oh wow! No wonder most people who had their Facebook hacked wait a very long time to get their Facebook back. Another issue is the high repair price and the need to avoid another hacker in the future.

Recently, one Deaf person said a large number of Deaf people worldwide have their Facebook locked, disabled, or suspended, and they have no understanding of why. There is no explanation or example to show Deaf people where they have done wrong. They received a long page with the whole English language, which could have been more beneficial for them to understand, or they had low literacy and no sign language video format. Imagine Deafblind people struggle with their disabled Facebook page as well.

On Facebook, there are always continuing posts of too many advertised videos and shopping advertised bombs to anyone’s personal Facebook page. Advertising media could be more pleasant and allow us to choose what we would like to see or remove advertising away, but it invades our interests, which we are not interested in on our personal Facebook page. Where are our rights to remove this?

Consider whether Facebook should make themselves more robust and safeguarding or still make no difference for us!

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