Time waiting and waiting!

Has anyone experienced a long waiting for the essential item or technology like a mobile during Level 3 from Wiri, NZ Post Depot, Auckland?

Perhaps yes! I am one of you people as well. Why that?

My work mobile was no more extended function and unable reboot on Saturday evening over the Labour Weekend. It was the battery defected. I live in a rural area outside Hamilton City, and of course, we are in Level 3. The Spark NZ is closed in Westfield, Hamilton, due to restricted paperwork and no click and collect available for me to pick up last week. Last Tuesday, my partner rang Spark NZ, and they recommended to do online and send to me within 3-5 days. I ordered the choice of my new work mobile to replace the old work mobile urgently and hoping it will be delivered by last Saturday (30th October).

Sadly the new replaced mobile did not come, and I was using the tracking number through NZ Post. On 31st October, my ordered new mobile was processed through, and it said it would be delivered yesterday plus another day which is an extra day for the rural delivery today. There was no parcel in the rural mailbox today. I left a couple messages to NZ Post through Messanger, and they replied there has been lengthy processing with huge boxes and blah, blah and of course blah. I left a message to Spark NZ, and they were disappointed to hear about the delay of delivery to our home here. They told me if I don’t have my new replaced mobile by this Friday and give them a message to contact NZ Post in Wiri, Auckland.

Over a week, I lost communication with D/deaf people, disabled people, agencies’ staff, and two workplaces. All I have the communication is email, BUT not all people do not have email. I know it is not helping me as a deaf essential worker for the D/deaf people, disabled people, and other people I am assisting/referring to.

Guess what? In Waikato from tonight, we are going to the new Level 3.2, which means anyone can pop in the retail park. Oh, bother! It was the wrong timing, and I wish it should have done that last week. No, the reality is there is still an increase of Delta cases around Waikato, Kings County and Waipa.

Today I was put off from working at home because I had no idea if there were any texts for me to get in touch with them and feeling frustrated. On the other side, this morning, I received a friendly email along with the certificate I studied at the start of this year. It was from the Commonwealth Disabled People’s Forum in London. This email cheered me up a bit, and I turned to garden work while waiting for the new replaced work mobile.

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